How we collect, use and protect personal information

Introduction

Sulem Care Limited is committed to handling personal information responsibly and in line with applicable UK data protection requirements. This policy explains how information submitted through our website may be used and protected.

Information We May Collect

We may collect information that you provide directly, including:

• your name
• telephone number
• email address
• postcode or location information
• enquiry details
• recruitment and job application information
• documents uploaded as part of a job application, such as a CV

How We Use Information

We may use personal information to:

• respond to enquiries
• assess service-related requests
• process recruitment applications
• communicate about support options or next steps
• maintain relevant internal records
• review and improve our services

Recruitment Information

If you submit a job application, the information you provide may be used to assess your suitability for current or future opportunities, communicate with you about the recruitment process and maintain appropriate recruitment records.

How Information Is Stored

We take reasonable steps to store information securely and to protect it against unauthorised access, misuse, loss or disclosure. Access is limited to authorised persons where appropriate.

How Long Information May Be Kept

We may retain information for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, managing recruitment processes and meeting legal or administrative requirements.

Sharing Information

We do not sell personal information submitted through this website. Information may only be shared where necessary for legitimate operational, legal or regulatory reasons.

Your Rights

Depending on the circumstances, you may have rights relating to the personal information we hold about you, including the right to request access, correction or further information about how it is used.

Website Forms and Communication

Information submitted through our website forms is used to help us respond appropriately to your enquiry or application. Please avoid including unnecessary sensitive information unless it is relevant and required.

Policy Updates

We may update this policy from time to time to reflect changes to our website, services or legal obligations.

Contact About Privacy

If you have a privacy-related question, please use our contact route on the website and we will direct your query appropriately.